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Public Education/Information Plan Guidance



Guidance for preparing a Public Education Plan

The Public Education Plan is a required component in an application for coverage under the NPDES General Wastewater Discharge Permit, Storm Water Discharges from Separate Storm Water Drainage Systems. The guidance set forth here reflects recommendations from the Rouge Program Office and municipalities with substantial public education experience.

The Public Education Plan and other sections of the General Storm Water Permit Application should be submitted to the Michigan Department of Environmental Quality (MDEQ), Surface Water Quality Division, for review and approval. For further information on MDEQ review schedules, contact the Livonia District Office, 38980 Seven Mile Rd.., Livonia, MI 48152.

  1. Purpose of the Public Education Plan
    The Public Education Plan shall promote, publicize, and facilitate watershed education for the purpose of encouraging the public to reduce the discharge of pollutants in storm water to the maximum extent practicable. Pollution prevention shall be encouraged.

The "Public Education Plan", as referenced in this guidance, is a set of messages, communication methods, education activities, and evaluation approaches designed to educate individuals and organizations contributing to storm water pollution, as well as individuals and organizations which can help support the public education process.

The "public" includes all persons who potentially could affect the quality of storm water discharges, including, but not limited to, residents, visitors to the area, businesses, commercial operations, and construction activities.

The Public Education Plan should build upon the unique location, characteristics, concerns, and opportunities within the municipality. At the same time, the Public Education Plan should recognize the geographic location of the local jurisdiction within the subwatershed and the potential for cooperation and collaboration with other municipalities within the subwatershed.

The Public Education Plan, in most cases, will be a document that is 3 - 5 pages in length, written in a concise format. An outline for Public Education Plan submittal and reporting is attached with this guidance (see Appendix 1 (PDF 46K)).

  1. Plan Implementation Timetable
    The Plan should extend for a three year period, with a detailed schedule for task implementation covering the first year.

The Public Education Plan should be considered a dynamic plan which is modified by the local government as new information becomes available. On an annual basis, the Public Education Plan should be reviewed and updated.

A complete review of the Public Education Plan should be completed when the permit expires. (Note: all general storm water permits will expire on October 1, 2002.)

  1. Required Elements
    The Public Education Plan should be designed to accomplish the following as appropriate based on the potential impact on the watershed:

  1. Encouragement of public reporting of the presence of illicit discharges or improper disposal of materials into the applicant's separate storm water drainage;

  2. Education of the public on the availability, location and requirements of facilities for disposal or drop-off of household hazardous wastes, travel trailer sanitary wastes, chemicals, grass clippings, leaf litter, animal wastes, and motor vehicle fluids;
  3. Education of the public regarding acceptable application and disposal of pesticides and fertilizers;
  4. Education of the public concerning preferred cleaning materials and procedures for residential car washing;
  5. Education of the public concerning the ultimate discharge point and potential impacts from pollutants from the separate storm water drainage system serving their place of residence;
  6. Education of the public about their responsibility and stewardship in their watershed, and,
  7. Education of the public concerning management of riparian lands to protect water quality.

Some of the elements listed above may receive major attention, while others may be identified as less important activities or the responsibility of other agencies and organizations. All required elements, however, should be considered in the planning process and referenced in the Public Education Plan.

  1. Planning a Successful Public Education Program
    The focus of the local public education program is not just to distribute a certain number of flyers or refrigerator magnets. Instead, the focus should be to raise awareness and change behavior patterns and practices causing storm water pollution. The particular audiences, messages, and methods for delivering the messages will vary with each community, and should result from a planning process carried out in cooperation with individuals and organizations who are affected by or use the Rouge River.

Factors which contribute to successful public education programs, as identified by professionals working in the Rouge River Watershed, include the following:

  • Involvement and leadership from elected officials.
  • A community vision for the future which includes a restored or protected Rouge River;
  • Identification of water quality problems which can be addressed within a 2 - 3 year time period with measurable results;
  • Involvement of citizen volunteers in the planning and implementation of public education activities;
  • Understanding of actions which can help restore the Rouge River, and knowledge of "how to" carry out the actions.
  • Dedicated staff able to carry out public education tasks. Support from department heads is essential!

Local governments are encouraged to think creatively about the public education plan, taking advantages of opportunities that currently exist and their own ability to reach citizens and businesses which may contribute to storm water runoff. A successful public education plan will have defined objectives, realistic work tasks and timetables, will be relevant to issues and opportunities in the community, and will assign responsibilities to organizations and individuals -- sometimes including organizations outside the local government.

The public education plan reporting form (Appendix 1) is intended to save local governments time in plan preparation and to expedite the plan review and approval process which will be carried out by the Surface Water Quality Division, Michigan Department of Environmental Quality.

  1. Setting Objectives for Public Education

Objectives are specific statements that summarize what will be accomplished through the public education plan. Objectives include words that indicate action and a measurable result, such as "reduce", "increase", "decrease", "make more accessible", "improve", etc. Other active verbs used in expressing objectives include "select", "demonstrate", "identify", "formulate", "recruit", etc. Objectives should be described in specific, active, outcome-oriented terms.

Before objectives can be written, local issues and opportunities for public education need to be reviewed. Factors that can influence objectives include:

  • Condition of the Rouge River within the municipality;
  • Community experiences to date with waste reduction, pollution prevention, and public education;
  • Perspectives and information obtained from stakeholders;
  • Preliminary review of storm water pollutants and sources of greatest concern; and
  • Availability of financial, staff and volunteer resources to implement the Plan.

Objectives link the broad purpose of the public education program with specific activities and work tasks. Objectives are usually written after the basic public information program is outlined.

  1. Involvement of Stakeholders in Plan Development

Stakeholders are persons and organizations who are likely to be affected by Rouge River water quality and water quality improvements. The identification of stakeholders is an important step in the development of a Public Education Plan. In most cases, some stakeholders will be contacted in the process of preparing the Public Education Plan and will be asked to provide advice and suggestions for reaching certain segments of the community.

It is not possible to educate all segments of the community at the same time. Instead, a strategy which reflects the resources and needs of the community is important. The identification of stakeholders is a systematic planning step which helps a community develop a Public Education Plan which is responsive to local needs.

Some stakeholders (such as riparian landowners and persons using the river for recreation and enjoyment) will benefit from improved water quality. Other stakeholders (such as organizations or businesses with illegal discharges) may be financially affected by Rouge River public education and cleanup requirements. Some stakeholders, such as developers, county agencies, and municipal agencies, will be able to help improve water quality through their management practices.

Stakeholders of importance for most municipalities within the Rouge River watershed include the following:

  • Riparian landowners
  • Neighborhood associations with storm water retention and/or grounds maintenance responsibilities
  • Users of parks, riverfront pathways, and river recreation
  • Businesses in the community
    • Community-oriented businesses
    • Businesses near storm drains or near the Rouge River
    • Businesses which may have improper storm drain connections
  • Lawn and landscape services
  • Elected officials; municipal advisory board members
  • Developers and builders
  • State, county and municipal road and public works agencies (with ongoing operations)
  • Environmental and conservancy organizations
  • Civic organizations which assist local officials on special projects
  • Garden clubs
  • Citizen and community leaders, as well as community volunteers

Some stakeholder organizations, such as bicycle clubs and other recreation users, may be based outside of the municipality but still have contributions to make to the public education planning process.

Stakeholders may participate in the process of public education plan development in a number of ways:

  1. Serve on a public education task force;
  2. Respond to a questionnaire or telephone interview;
  3. Provide information about river use, factors affecting use, and public education channels;
  4. Review and comment on a proposed public education plan;
  5. Attend a forum to discuss public education needs; and
  6. Agree to help carry out certain public education tasks.

A list of persons and organizations contacted in the process of preparing the Public Education Plan should be referenced in the Plan.

  1. Relation to Existing Programs

Local governments are encouraged to review and use outside resources and organizations that are carrying out multi-community public education activities.

Examples of existing programs which may be useful to the applicant include the following:

  • Friends of the Rouge projects such as:
    • Rouge Rescue; storm drain stenciling; school river monitoring; adopt-a-stream, etc.
  • Outreach and public education activities carried out by nonprofit organizations, including business organizations, professional associations, civic organizations, and environmental organizations;
  • Programs carried out by Oakland Co. or Wayne Co. MSU Extension for the purpose of minimizing the overuse of quick-release fertilizers and pesticides;
  • Master composter and/or master gardener education outreach to the public;
  • SOCRRA Healthy Landscape Education Projects (Southeastern Oakland County);
  • Rouge-Friendly Business Program, Clean Corporate Citizen Program, and other waste reduction initiatives for businesses sponsored by federal, state, and local agencies, or professional associations

The local public education plan should identify and list programs managed by other organizations that are considered important to local public education objectives. The particular public education activities offered to local residents and/or organizations should be specified. The responsible organization should be informed by the local government about the connection with the local public education plan. The use of a "Memorandum of Understanding" between the local government and the outside organization helps to avoid confusion.

  1. Tools and Materials for Public Education

Most municipalities have access to the following types of public information and education tools:

  • Council meetings - announcements; brief presentations
  • Community newsletter
  • Utility bills and inserts
  • Bulletin boards; kiosks
  • Cable television
    • Special programs
    • Interviews hosted by local officials and managers
    • Character-generated messages
  • Speakers for neighborhood organizations and clubs
  • Library displays and special programs
  • Weekly and daily newspapers - press releases and feature articles
  • Signs posted on public lands
  • Community festivals and fairs
  • Classroom doing special projects in science or social studies

Many existing public information materials, including materials prepared by the Rouge Program Office and Friends of the Rouge, are available for use in local public education programs. Applicants are encouraged to use materials which fit local conditions, or to request permission to modify the materials for use within the local jurisdiction.

Samples of public information materials for the Rouge River Watershed, as well as directions for obtaining multiple copies of these materials, are included in the "Public Information and Education Tool Kit for the Rouge River Watershed." For further information, contact the Rouge Program Office, Wayne County Department of the Environment, 220 Bagley, Suite 920, Michigan Building, Detroit, MI 48226; Telephone: 1-888.223.2363 .

Materials prepared by other municipalities, agencies in other states, or business organizations may also be relevant and useful.

  1. Coordination with Other Public Education Programs

Coordination with other existing public information programs is an essential element in any Public Education Plan. Examples of programs which are particularly relevant to Rouge River water quality include the following:

  • Friends of the Rouge
  • Schools - river monitoring program
  • RiverWatch (Adopt-a-Stream)
  • Rouge Rescue
  • Storm drain stenciling
  • Citizen information/education workshops
  • Rouge-Friendly Business Program
  • Nature centers - local, county, and state
  • Local environmental organizations
  • Master composter volunteers
  • River steward volunteers
  1. Relationship to Watershed Management Planning

A public education plan for storm water management should be connected to watershed management planning in several ways. First, completed plans provide a source of information for the public and for persons organizing a public education program. Second, public education program experiences can and should directly influence ongoing watershed management planning.

  1. Making a Difference with Public Education:  Methods for Evaluating Impacts

The challenge and opportunity of public education is to identify messages which are important and effective in changing behavior. To measure effectiveness, special surveys and/or observations are necessary.

Methods to monitor and evaluate the results of the public education outreach effort should be specified in the Public Education Plan. Evaluation methods may include one or more of the following:

  • Meeting and assessment with stakeholders
  • Citizen advisory group meetings
  • Random sample survey to determine attitudes and behavior changes
  • Response card or other means of monitoring response
  • Observations of citizen behavior - e.g., participation in household hazardous waste collection; telephone requests for information package; or other methods.

Other methods identified by the applicant may also be used.

Achieving public education goals is always a challenge. The purpose of the public education impact evaluation is not to prove success or failure but rather to provide information for updating or revising the public education outreach effort.

  1. Progress Report

A progress report concerning implementation of public education activities should be included in the General Storm Water Permit Annual Report submitted to the Michigan Department of Environmental Quality.

Appendix 1 available in PDF Format (14 K)

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Public Education Program for Stormwater Management in the
Rouge River Watershed

Prepared by the Rouge Program Office
July 2, 1998

A. Watershed-Wide Strategy for Public Education and Involvement

1. Introduction

The Rouge River, with 127 miles of river channel, flows through 48 communities in southeastern Michigan. More than 467 square miles of land area is contained within the Rouge River Watershed. The Watershed is home to more than 1.5 million people in Wayne, Oakland, and Washtenaw Counties -- the most urbanized and densely populated watershed in Michigan.

Combined sewer overflows (CSOs), raw sewage discharges, leaking septic systems, illegal connections, soil erosion, hazardous substances, and other pollutants pose challenges for Rouge River restoration. On the positive side, 50 miles of riverfront parks, interagency cooperation, and expanding leadership offer hope and a strong vision for continued Rouge restoration.

The Rouge Rouge River National Wet Weather Demonstration Project (Rouge Project) is a comprehensive program to restore the water quality of the Rouge River. This federal/state/local cooperative watershed management program is supported by multi-year federal grants with matching funds provided by local communities. The goal of the project is to restore all tributaries of the Rouge River to meet public health standards. The comprehensive restoration strategy is (1) to recognize the connection between the Rouge River and the social and economic future of the region; (2) to implement a multimedia approach to pollution control (e.g., addressing air, land and water); and (3) to maintain a locally-driven program.

Major progress has been made to date in remediating combined sewer overflows and direct sewage discharges to the Rouge River. These accomplishments have led to a cleaner river, enhanced opportunities for recreation, and a heightened level of awareness and interest in the Rouge River.

As restoration efforts continue, partnerships among diverse organizations are becoming increasingly important. Partnerships are essential to effective education and public involvement. Through the partnerships, the vision of quality recreation opportunities linked with water quality remediation is becoming a reality. As stated in the 1994 Rouge River Remedial Plan Update, "The only way that the Rouge River will have a better future is for all watershed stakeholders to share in the responsibility of cleaning it up." Sustained stewardship of the Rouge, carried out on a day-to-day basis, needs to involve grassroots neighborhood organizations, businesses, municipalities, schools, citizens and community organizations throughout the Watershed.

2. Why Public Education and Involvement?

Public education and public involvement are essential, interrelated components of the Rouge River National Wet Weather Demonstration Program. Through education outreach to a wide range of target audiences, efforts are being made to strengthen the connection of the Rouge River with community life and identity. Through public involvement, a two-way communication network is being established to ensure that project activities reflect local community priorities.

Public education and involvement are interrelated. Without strong outreach and education of the public, the widespread participation in river restoration and protection activities will not occur. The types of restoration and protection actions are widely varied, including the following:

  • Home and landscape practices carried out with the Rouge River in mind, including: used oil management and recycling; Rouge-friendly lawn care, cleaning out and/or replacing septic systems, planning new developments to retain storm water runoff on-site, and more (see the Rouge Repair Kit for a complete listing of tips and practices.)
  • Small business management of hazardous substances and wastes so that waste reduction is maximized and pollution minimized (see reports from the Rouge-friendly business program.)
  • Community involvement to make Rouge restoration a reality (reporting spills and dumping; participating in cleanup and streambank planting activities, participating in municipal committees and meetings; taking responsibility for self-education; voting when choices are set forth.

These specific types of actions will be built upon the vision that has already been formulated and projected -- a Rouge River that is an asset to the quality of life of local communities with a wide range of recreation opportunities available.

3. The Challenge of Storm Water Runoff and River Restoration

During 1997, five major CSO (combined sewer overflow basins) were completed and 800 acres of combined sewers were separated. Monitoring results show that removals of sewage are generally in excess of 85%. While costly, these engineering improvements can be effectively designed, financed, constructed and monitored.

Other sources of pollution include illegal connections to storm drains, septic systems, and storm water runoff. These sources are difficult to control and require the involvement of many individuals and agencies to achieve results. Education and public information, leading to a wide range of small projects and actions, are believed to be essential for achieving the "next steps" in storm water quality improvements.

Storm water runoff is a significant source of pollution because it often carries bacteria, heavy metals, nutrients, oil and grease, pesticides, and soil particles. Rain and snow melt carry these pollutants into storm drains and overland into water bodies. Many of the pollutants carried in storm water runoff require oxygen to break down, thereby depleting the Rouge River of oxygen needed by fish and other aquatic species for survival. Habitat protection and restoration, including wetlands protection and restoration, log jam removal, streambank planting, and other activities can benefit storm water quality and help support recreational activities in all sections of the Rouge River.

Michigan is now administering the nation's first voluntary storm water general permit. Habitat restoration projects, including enhancements to the Inkster wetlands, participation in state wetlands banking, Newburgh Lake and stream restoration, log jam removal, and other projects are underway or completed.

Storm water quality and habitat restoration improvements are believed to be some of the most challenging aspects of Rouge River restoration. Nationally, there are few examples of urban success stories to draw upon. Because significant portions of the Rouge River are urbanized and paved, restoration -- rather than prevention -- is needed.  In developing and undeveloped areas of the watershed, the challenge is to motivate developers and landowners to minimize soil erosion and storm water runoff, so that development proceeds with strong water quality safeguards.

The public education challenge for the future will be to build on past successes and the increasing strength of partnerships with a wide range of organizations. Continued outreach with watershed-wide public information messages and activities are vital to the future. At the same time, the variations among subwatersheds and individual communities supports the need for community-specific education and public involvement efforts.

4. Purpose of this Report

This report summarizes the education strategies and projects that have been implemented by the Rouge Program Office and its partners over the past two years.

For 1998-1999, new attention is being placed on the municipal level. Municipalities which have voluntarily indicated their interest in obtaining a general permit will be preparing their own public information and education plans, working in cooperation with citizens and businesses in their communities. This report has been prepared, in part, to help inform local officials about the scope of public education and involvement activities on a watershed and subwatershed level which will help support local municipal efforts.

Because of the broad extent of public education activities carried out to date, the report also serves the purpose of giving all partners a chance to reflect on the total education effort.

B. Historical Evolution of Rouge River Public Awareness

Until watershed-wide cleanup projects were initiated by Friends of the Rouge, broad understanding of the Rouge River's recreational and aesthetic potential was often overlooked. Long-term residents recall family picnics and canoe trips during the 1930s and 1940s -- opportunities which were made possible by the 50 miles of parkland acquired by the City of Detroit and Wayne County in the 1920 - 1940 period. However, extensive urbanization and development, combined sewer overflows (considered "state of the art" technology when they were built in the 1920s and 1930s), raw sewage discharges, soil erosion, and illegal dumping, among other problems, created a different image in many areas of the Rouge River watershed.

The Rouge River Remedial Action Plan (RAP), originally published in 1989, sets forth an ambitious 20-year program of actions needed to protect public health and to make progress toward full cleanup of the Rouge River. In 1994, the RAP was updated. The Michigan Department of Natural Resources (now the Michigan Department of Environmental Quality) organized the Rouge RAP Advisory Council (RRAC) to represent all parties with an interest in the cleanup of the Rouge River. RRAC has formed subcommittees to deal with specific issues and has provided advice related to the RAP update and implementation.

Turning around the negative image and addressing very serious water quality problems has represented a major challenge for public information and education over the past decade. Beginning in the mid 1980's, Friends of the Rouge, as a nonprofit citizen organization, has carried out two essential projects: (1) the annual Rouge Rescue, with more than 20 cleanup sites; and (2) the Rouge Education Project involving student monitoring of the river water quality. These projects have been systematically sustained for nearly 15 years, creating a base of awareness and grassroots support for additional water quality improvements. Of particular note is the success of the school river monitoring program, developed by Dr. William Stapp from the University of Michigan, in connecting high school students from throughout the watershed. The project has led to Project GREEN, an interactive water quality project now found in 136 countries throughout the world.

Despite these program successes, the challenge of educating and motivating the public to participate directly in Rouge River watershed improvement remains. The first phase of the Rouge River National Wet Weather Demonstration Project has emphasized the following educational messages:

1. Use your head ... you live in a watershed. A watershed is all the land area that drains to a river system. What happens to, or on the land determines the quality of the water.

2. When it comes to pollution, every home is waterfront property. Impervious surfaces divert storm water runoff to storm sewers and drains which eventually connect with the Rouge River.

3. Everyone is part of the problem ... and needs to be part of the solution. Our actions in our own yards, homes and businesses affect the Rouge River. Simple changes in everyday practices can make a difference.

During 1996 - 1998, Rouge education outreach has been directed at the following audiences:

1. Watershed-wide outreach to the general public

2. Focused outreach in three pilot subwatersheds

3. Rouge Friendly Neighborhood Program - Grassroots outreach in selected pilot neighborhoods

4. Rouge Friendly Business Program

5. Student participation through classroom activities

6. Outreach to municipalities

7. Special projects directed to special audiences, such as home gardeners, recreation enthusiasts, municipal grounds maintenance staff, and others.

Examples of the education outreach strategies used to reach out to these audiences are outlined below. The results of the outreach and continuing education challenges are also noted.

 

C. Watershed-Wide Outreach to the General Public - Activity Description

1. Portable Display with Handout Materials:

Watershed Awareness/Our Actions Affect the Rouge

The portable display titled "Our Actions Affect the Rouge", featuring a map of the Rouge River Watershed with community boundaries, has been used at a wide range of community events throughout the watershed to raise awareness of the general public. The colorful portable display is set out with brochures, maps, magnets, and other materials selected with the community and audience in mind.

The booth has been systematically placed in visible locations throughout the watershed. Through the Speaker's Bureau maintained by the Rouge Program Office, sections of the booth and brochures are presented to civic groups on a request basis. In the 12 months from January - December 1997, the display booth was set out at over 40 community events, ranging from the Detroit Yard and Garden Fair to the Michigan Petroleum Association conference and the Southfield Fishing Derby (see Attachment #1 for list of display locations). At almost all of these events, a staff person or volunteer has been available to greet the public and help them find their "watershed home."

Through the 1997 program outreach, an estimated 25,000 people of all ages have learned about their watershed homes through some interaction with the display and/or kiosk, and an additional 30,000 people have made a connection with the Rouge River by briefly observing the booth display.

Spin-offs from the booth outreach have been numerous:

  • Staff and volunteers have gained experience in communicating with a wide range of citizens about citizen responsibility for Rouge River water quality;
  • Networking and communication with other citizen-based organizations has been strengthened;
  • Media 1 and MTV became aware of the Rouge Project -- leading to a substantial commitment to help promote Rouge Rescue in 1998;
  • Teachers have seen the display and have incorporated additional water quality materials into their lesson plans;
  • Some municipalities have organized their own displays, using Rouge Program Office materials;
  • Redford Township, Livonia, and other municipalities have used the display and brochures for their own civic events.

The challenge for the future will be to engage volunteers (especially Rouge River Stewards) in the process of community outreach with the booth materials, especially for the purpose of helping citizens understand what they can do in their own home and landscape for water quality protection.

2. Brochures and Printed Materials

A series of illustrated brochures has been prepared and distributed. Brochures have been prepared to convey specific education messages and uses, such as "storm drains are not garbage cans", and a notification to residents that storm drain stenciling has been completed (in the form of a "fish" door hanger). Printed materials have been distributed with the portable display, provided to local governments, and incorporated into packages for local officials and staff.

Selected examples of brochures and printed materials distributed to sustain awareness and citizen action include the following:

  • Brochure: Storm Drains Aren't Garbage Cans
  • Brochure: What Does Southeast Michigan Have ... That No One Else in the Country Has?
  • Workbook: Student Activity Book
  • Flyers for homeowners and businesses: Our Actions...
  • Brochure: Do Your Downspouts Lead to the Rouge?
  • Brochure: Healthy Garden Principles and Practices
  • Poster and map: Use Your Head...You Live in a Watershed
  • Wildlife poster
  • Placemat: Rouge River Watershed
  • DemoInfo fact sheets and bulletins: Topics include -- household hazardous waste, septic systems, combined sewer overflows, storm water management BMPs, and others.

A video focusing on Southeast Michigan Headwaters has been widely shown and received a national award.

For a complete list, a matrix has been included as an attachment to this report. The matrix lists all basic public information brochures and indicating their potential use by municipalities in meeting education requirements under the voluntary general permit.

Work is now in progress to make all Rouge documents available digitally for use by local communities. In some cases, brochures and printed materials can be revised by adding the logo of the municipality while keeping the credit box intact. Through this approach to information and materials sharing, duplicative efforts will be avoided.

 

3. Rouge Kiosk

A Rouge River Watershed computer kiosk has been prepared to provide an interactive and self-directed format for Rouge River education.

The kiosk information has been targeted to two audiences: (1) the general public; and (2) students. It is expected that much of the information will also be useful to local officials, planners, environmental groups and businesses throughout the watershed. The kiosk is being delivered to nature centers, schools, education centers, and libraries throughout the Watershed on a rotating basis.

Evaluation is essential to the success of the kiosk. It is equipped with a tracking system that allows program managers to document the portions of the kiosk that receive the most "hits". If the central screens are not frequently viewed, the information will be altered to improve the amount of viewing from the target audiences.

 

4. Rouge Project Web Site

The purpose of the Rouge Project Web Site is to provide an up-to-date information source concerning Rouge River revitalization and the role of various stakeholders in the restoration process.

Rouge Web Site audiences include: citizens, teachers, students, technical community, business and environmental groups. The web site is organized so that each stakeholder can easily find topics of interest and quickly understand, at a minimum, the overview section of each topic.

The Web Site will be updated and actively marketed to the target audiences during 1998. On-line mechanisms for marketing include: reciprocal links, Michigan Electronic Library, and various search engines. Off-line marketing efforts will include press releases, direct mail and meeting handouts.

A thorough evaluation of the Web Site has been planned. The number and quality of hits to the page will be recorded. Comments to the web master will be invited at the bottom of each page on the site. Improvements and changes will be made, reflecting comments and insights and project team members. The Web Site represents a major public education tool for 1998 and beyond.

 

5. Rouge Repair Kit

What steps can citizens take to protect the Rouge River? The answers are in the Rouge Repair Kit,  a 20-page illustrated booklet published by the Rouge Program Office in the fall of 1997.

The Rouge Repair Kit was designed with a "self-audit" report card and refrigerator magnet. Citizens receiving the Rouge Repair Kit were asked to complete a self-assessment and identify the actions which are of most importance to them. Initial distribution on a pilot project basis was completed in fall 1997 in Southeastern Oakland County. This initial distribution showed that many citizens with an interest in the environment are not clear on all of the steps they can or should take for water quality protection. The Rouge Repair Kit helps citizens understand home and landscape activities which can make a difference. Plans for additional distribution in 1998, as well as initial evaluation and updates, are now being made.

 

6. Friends of the Rouge "Hands On" Participation Programs

(selected examples)

Friends of the Rouge, as an independent 501(c)(3) nonprofit organization, has steadily expanded and strengthened the Board of Directors, membership base, and programs available to interested citizens. Although working out of a small office, activities sponsored by Friends of the Rouge reach thousands of citizens who want to participate directly in river restoration and protection activities.

Recognizing the importance of an independent citizen organization, programs of Friends of the Rouge have been strategically supported by Wayne County and the Rouge Program Office.

Examples of particularly important activities include the following:

  • Rouge Education Project: The school-based water quality monitoring project allows schools to use the Rouge as a living laboratory. Students learn chemical, biological and physical assessment methods. Over 90 schools have participated in recent years.
  • Rouge Rescue: Held on the first Saturday in June of every year, Rouge Rescue is the centerpiece event for Friends of the Rouge. In 1997, 2000 citizens joined in the activities at 25 cleanup sites. Media coverage of the annual watershed-wide cleanup has been substantial. In 1998, the cleanup will be featured on MTV, potentially reaching millions of young viewers.
  • Pedalfest: Held in September every year, the Pedalfest bicycle tour through the Wayne County Parks System provides a focus on the recreational potential of the Rouge River. (Note: Canoeing and paddleboats at Nankin Mill County Park, sponsored by Wayne County Parks Department, have also had an impact.)
  • Workshop on Planting for Streambank Stabilization: In cooperation with the Wayne County Soil Conservation District and the USDA Natural Resources Conservation Service, a participatory workshop on stream stabilization techniques was conducted (Rouge Park, Detroit).
  • Rouge RiverWatch, Stream Monitoring, and Storm Drain Stenciling: Friends of the Rouge coordinates a network of citizens who keep watch on the section of the Rouge River located "close to home." Volunteers adopt" sections of their local stream, monitor the stream for pollution, and report problems to Friends of the Rouge and appropriate government offices. Most importantly, participants help to identify opportunities for streambank restoration and improvement. When scouts, volunteer clubs, businesses, and school groups call with an offer to volunteer, Friends of the Rouge links them with "on-the-ground" projects that need to be carried out. Of particular note is the interest of Ford Motor Company employees in hands-on community projects related to restoration of the Rouge River.
  • Amphibian Survey: In 1998, Friends of the Rouge initiated a frog and toad survey in the Middle 1 subwatershed. Over 100 citizens (twice the anticipated number) responded to the publicity outreach and attended training workshops. The survey effort is now underway, with results expected in fall 1998. The strong positive response from the public is viewed as a reflection of the growing recognition that the habitat of the Rouge River is important for the future of watershed communities. Newspaper publicity surrounding the survey has also helped raise watershed awareness.
  • Rouge River Stewards: In March 1998, the first River Stewards "class" was convened at Henry Ford Community College in Dearborn Heights. A group of about 24 citizens are volunteering their time to earn their "River Stewards" name badges. Modeled after master composter programs now operating in several areas of the Watershed, River Stewards invites citizens with a high level of commitment and knowledge to participate in self-initiated community education projects. River Stewards participate in training workshops, complete take home assignments and readings, and complete a community action plan for Rouge River education. Through volunteer initiatives, they put their commitment and knowledge to action and then share the results. As the corps of trained River Stewards expands, it is hoped that River Steward volunteers will be an education resource for municipalities and civic associations. It is also hoped that River Stewards volunteers, in cooperation with Friends of the Rouge board members, will help keep government officials at all levels informed about river protection issues and opportunities.

The impact of Friends of the Rouge activities has always depended on the involvement and support of citizens and municipal officials. In an effort to assist municipalities in developing and implementing their own public education plans, Friends of the Rouge has offered to conduct workshops, adopt-a-stream training, volunteer monitoring of streams and storm sewer outlets, storm drain stenciling and other activities for a reasonable cost.

 

D. Focused Outreach in Three Pilot Subwatersheds

Three subwatersheds were selected for pilot project education and planning efforts. It is expected that the direct experience of the three pilot subwatersheds will contribute important lessons to other subwatershed planning initiatives which have just begun.

The three pilot subwatersheds include:

Upper 2 Subwatershed - Bell Branch and Tarabusi Creek Subwatershed
Portions of Livonia, Farmington Hills, Farmington, Novi, Redford Twp; Northville Twp.

Middle 1 Subwatershed - headwaters of the Middle Rouge River
Novi, Northville, Northville Township; Salem Township, Plymouth Township; Novi Township

Middle 3 Subwatershed -
Canton Township, Westland, Garden City, Dearborn Heights

The pilot subwatersheds were selected because of the potential for effective local government involvement, planning progress, and results. The land and water characteristics of these subwatersheds are varied, providing many opportunities to learn and transfer experiences to other subwatersheds.

The following activities have focused on these three subwatersheds:

  • Distribution of River River Watershed placements: Nearly 100,000 placemats have been set out in over 20 restaurants in the three pilot subwatersheds.
  • The "Our Actions" display has been used extensively at community events in these watersheds.
  • Outreach to schools through posters and activity books. During 1997, 1400 copies of the Rouge wildlife poster and 6000 activity books were distributed.
  • Storm drain stenciling has been promoted and carried out in cooperation with civic organizations.

Special habitat, public information and recreation projects have been initiated, including the Salem/South Lyon Schools Outdoor Laboratory and interpretive trail, public   information outreach in Canton Township, cleanup and deepening of Newburgh Lake (Livonia), and communication and support for a groups such as the Holliday Nature Preserve, and other projects.

Many of these subwatershed activities have led to the publication of education materials that can be directly used by municipalities.

Subwatershed planning for storm water improvements now underway. In some subwatersheds, targeted education outreach, cooperatively sponsored by the participating municipalities, has also been organized.

 

E. Rouge Friendly Neighborhood Program -

Grassroots Outreach in Pilot Residential Neighborhoods

The Rouge Friendly Neighborhood Program recognizes the strategic importance of raising awareness and taking steps for water quality protection on a block-by-block (or tributary-by-tributary) basis. The project is intended to foster and support citizen leadership by providing special workshops, public information materials, and technical support for selected neighborhood groups.

During 1997 - 1998, the following three neighborhoods have received targeted attention:

  • Brightmoor Neighborhood, Detroit
  • Golfview Manor Subdivision, Dearborn Heights
  • West Bloomfield Place, West Bloomfield Township

The issues and concerns of these three neighborhoods are widely varied and program impacts have not been fully evaluated. It is not clear whether the grassroots neighborhood model is effective unless there is a Rouge River improvement project in the immediate vicinity of the neighborhood.

Of note, however, is the apparent success of the Brightmoor neighborhood outreach. Brightmoor citizens are working to improve their neighborhood on all levels, and the outside support from the Rouge Program Office has helped them sustain their efforts to fight blight and maintain a quality neighborhood environment for their children.

As part of the Rouge Friendly Neighborhood Program, support has also been given to river-based action groups such as the Friends of the Tarabusi Creek. A review of program options for grassroots neighborhood outreach, to be carried out in cooperation with Friends of the Rouge, is now underway.

 

F. Rouge Friendly Business Program

The Rouge Friendly Business Program focuses on voluntary pollution prevention steps. Technical assistance and information is provided to businesses to help prevent pollution. Although any business located within the Rouge River Watershed is eligible for the program designation, businesses in the pilot subwatersheds are receiving priority attention.

Business categories that are targeted for attention include:

  • Vehicle service businesses
  • Food services/restaurants
  • Earth-disturbing construction
  • Metal machining
  • Remodeling and repair contractors
  • General business

As an initial step in business involvement, the Rouge Project Office convened a Vehicle Service Industries Roundtable. Roundtable members provided advice to program staff and became advocates for the program. The endorsement of the Rouge Friendly Business Program by the Roundtable members led to the involvement of individual businesses which otherwise would not have been interested. As of spring 1998, 31% of the businesses contacted are willing to participate.

Outreach has focused on: (1) an industrial park in the City of Livonia; (2) Fenkell Avenue between Telegraph Road and Evergreen Road in the Brightmoor neighborhood, and (3) contacts through homeowner/neighborhood associations.

Through mailed information and personal contacts, businesses are invited to complete an assessment form and action plan pertaining to their business. A site visit by the Rouge Program Office may then be requested. Businesses pledge to implement their own plan, leading towards improved practices which prevent pollution. To date, 20 businesses have completed all steps in the program and have received the Rouge Friendly Business designation. These businesses were recognized at the October 1997 Recognition and Appreciation breakfast.

 

To assist vehicle maintenance facilities, the "Environmental Guidebook for the Michigan Vehicle Service Industry" was prepared by the Environmental Assistance Division, Michigan Department of Environmental Quality, in cooperation with the Wayne County Department of the Environment. Several business roundtables have been organized to provide advice to Rouge Program Office staff.

The participating businesses are willing to be part of a positive, non-regulatory education effort. They tend to be businesses with a strong sense of community identity and a long-term stake in Rouge River improvements.

Program evaluation is now underway. Consideration is given to the following recommendations:

  • Continue to work with business associations and business leaders as representatives;
  • Simplify and focus the message, both for homeowners and businesses;
  • Work to establish trust and understanding. Consider who (and what organizations) are participating in the communication;
  • Convey messages through a multimedia approach and promote the program.

Linking business, neighborhood and municipal programs together is a major opportunity for the future. Integration of progress creates a synergy that increases their effectiveness.

 

G. School-Based Education Outreach

Helping students to connect with Rouge River water quality is both a short-term and long-term strategy. On one hand, students can make meaningful observations and statements about the Rouge which can influence adults. At the same time, youth involvement helps to support an informed citizenry, since some of the students involved will be living and working in the Rouge River watershed.

1. Friends of the Rouge - Rouge Education Project

(Web site: http://www.motor-city.com/rouge.)

Nearly 100 schools and over 135 classrooms participated in the Rouge Education Project in 1998. Twenty of the schools joined the project in 1997-98, reflecting the continued efforts to expand the impact of the program. For 1998, some additional schools are participating. Through the Project, elementary, middle and high school classes, across disciplines, take samples of Rouge River water and perform chemical, biological and physical analyses. Students compare their data with water quality samples collected by other schools. Students meet together in the annual Student Congress.

In 1997, a web site was created and participating schools are able to share Rouge water quality data via the Internet. Students communicate with each other on the Rouge Education Project list serve. Links between the Rouge Project and the Education Project have been made.

 

2. Public Information Materials for Classrooms

A major effort has been made to provide teachers with "fun and educational" materials, including the wildlife poster and the student activity book. In 1997, a brochure announcing the materials was sent to every school in the watershed. Packages of materials were then sent to all teachers requesting packages. An estimated 200 classes have responded over the past two years.

 

3. Rouge River Water Festival '98

In April 1998, the Wayne County Rouge Program Office, in cooperation with over 25 other organizations, organized and facilitated a watershed-wide water festival in Dearborn. Over 1200 elementary school classes participated and enjoyed the interactive displays and activities in and near the Rouge River. It is hoped that this successful event can be repeated in 1999 at a South Oakland location (such as Farmington Hills).

 

H. Outreach to Municipalities

Local governments, including staff and elected officials, have been an important audience for Rouge Program Office outreach. The municipal outreach is based upon the appreciation of the home rule legal authority of townships, villages and cities, as well as the ability of local governments to educate citizens.

To date, Rouge Program Office staff have worked to educate local officials about the need for actions which extends beyond the combined sewer overflow facilities. A second important message to municipal staff has been the importance of local leadership for community-based initiatives and action. In effect, the Rouge Program Office has been facilitating a transition into a partnership with municipalities whereby municipalities embrace Rouge River restoration as part of their day-to-day work activities.

Efforts to build partnerships with municipalities have been proceeding throughout the Rouge Project. Workshops and seminars, as well as project reports, have been completed. Public information brochures and maps, as well as panels from the Rouge display have been made available on request. Of particular note are the brochures, such as the down spout brochure, that can be directly incorporated into local government education initiatives. Municipalities are invited to use brochures by putting their own logo on the brochure, or simply distribute the watershed-wide materials.

 

I. Special Audiences and Demonstration Projects

Selected examples of special target audiences and demonstration projects include the following:

  • Canton Township Homeowner and Business Fact Sheets (1998): Topics include: detention basin maintenance, maintaining vehicles and equipment, oil/water separators, and other topics. Project included outreach to students and homeowner associations.
  • Abatement of agricultural runoff: Soil testing, development of conservation plans, and other steps directed toward farmers.
  • Interactive display at Nankin Mill Interpretive Center (Wayne County Parks Division).
  • Healthy garden tours in Rouge River Watershed communities (1996 - held in Birmingham/Southfield, Livonia, Dearborn, North Rosedale Park, SW Detroit) -- coordinated by SOCRRA with volunteer involvement. Forty gardens were on the tours and over 100 volunteer Master Composters and Master Gardeners assisted.
  • SOCRRA demonstration lawn project: Following a series of public lawn clinics, 40 households in Southeastern and South Oakland County communities volunteered their lawns to demonstrate the usefulness of environmentally-sound lawn care practices. This project was coordinated by SOCRRA (Southeastern Oakland County Resource Recovery Authority), working in cooperation with Oakland County MSU Extension, Wayne County MSU Extension, the Metropolitan Detroit Landscape Association, and RRRASOC (Resource Recovery and Recycling Authority of South Oakland County).
  • Training workshops for municipal DPW personnel: In 1997 and 1998, SOCRRA, Wayne/Oakland MSU Extension, and the Metropolitan Detroit Landscape Association worked together to present 1/2 day workshops for municipal personnel. About 40 people attended each workshop (Lathrup Village and Livonia locations).
  • Public Recreation Area Guide: A watershed-wide colored map and index to public recreation areas and activities was published in the spring of 1998 for distribution to municipalities and nature center for a small cost. The Guide invites the public to use Rouge River parks, playgrounds, recreation areas, and nature preserves.

Public education and involvement activities on a watershed basis are directed to behavior changes for water quality improvement. In addition, activities are linked to restoration planning which is proceeding at the subwatershed level and the watershed level.

For 1998-1998, a focus for the watershed-wide planning is the RRAC - The Rouge River Advisory Committee. The Committee is administratively connected to the Michigan Department of Environmental Quality but functions as an independent board because of the local and county-level participation. During 1998-1999, the RRAC will be gathering information to update the RAP -- the Rouge River Remedial Action Plan. The RAP update, in turn, will affect the public education projects ongoing.

J. Rouge 2000 -- A Coordinated Campaign for Continued Restoration

Although a second opinion and attitude survey has not been completed, citizen volunteers increasingly report a higher level of awareness about the Rouge River and the watershed boundaries. Citizen connections to the Rouge have been heightened in communities where public improvements have necessitated fees and public expenditures. The major sewer projects have been front-page headlines in local newspapers -- and have been the focus of numerous local government meetings.

It is now possible to plan and implement a coordinated campaign to carry Rouge River improvements to a higher level. Experience from public information campaigns related to voter participation lend some useful tips (based upon list in National Voter, "Getting Organized - Make a Difference Now", by Cheryl Graeve and Kirsten Nokes):

1. Begin with the vision. Vision unites and motivates people and organizations.

2. Set measurable interim goals. Define the actions that citizens, businesses, and organization are being asked to follow.

3. Establish and strengthen partnerships with diverse organizations. Give the partners the materials that they need to participate in the outreach campaign.

4. Listen carefully to all partners, including community residents. Subwatershed planning, focus groups with citizens, and roundtable discussions with a wide range of stakeholders will need to be part of the continuing process of planning public education and involvement activities.

5. Be creative in communicating the message. A clear, straightforward message is important, but it can be communicated in fun and different ways.

6. Repeat contacts with all stakeholders. Often, citizens need to hear the message several times before they follow the recommended actions.

7. Continue outreach efforts to new audiences and communities, building on existing support.

These tips reflect basic strategies for public education campaigns, reform, and community organizing. Coalitions and partnerships with a wide range of organizations that share in the mission will inevitably result in the necessary changes.

More than a media campaign is needed. Instead, the continued effort of the Rouge Program to connect with people, municipalities, and a wide range of organizations will be essential for achieving the vision of the restored Rouge River. Deliberate efforts to build partnerships with a wide range of organizations, combined with a grass roots outreach to build public involvement, are central to the Rouge River Watershed public education program.

 

Attachment #1

ROUGE PROJECT PRESENTATIONS and DISPLAY BOOTH OUTREACH

Outreach Locations - Selected Examples - 1997

Detroit Oilmen's Club; Kingsley Inn, Birmingham
Redford Lions Club; Mama Mia Restaurant, Redford
Business Expo; Burton Manor, Livonia
Tracy Cyr's Class; Oakland Community College, Orchard Ridge Campus (3 presentations)
Michigan Science Teachers Conference; Westin Hotel, Detroit
International Home, Flower & Furniture Show; Cobo Conference Center
Marshmallow Drop; Nankin Mills Elizabeth Park
Mi. Petroleum Assoc. & Mi. Assoc of Convenience Stores; Amway Grand Plaza, Grand Rapids
RRRASOC Master Composters; Novi
"Spring into Spring" Healthy Landscape Workshop; North Rosedale Park, Detroit
Detroit Yard & Garden Fair; State Fair Grounds
Water Quality Monitoring Workshop & Equipment Pick; Country Day Elementary School, Southfield
American Business Women's Association; Doubletree Hotel, Novi
Earth Day, Cranbrook Institute, Bloomfield Hills
Earth Fest, William Costick Center, Farmington Hills
Arbor Day, Eliza Howell Park
Farmington Hills Fish Derby, Shiawassee Park
Downriver Earthwise Expo, Downriver Recycling Center
Southfield Fish Derby, Habitat Restoration Area
Awesome Day, Eddie Edgard Arena, Livonia
Wayne County Master Composters; Redford
Redford Rotary Club, Mama Mia's, Livonia
Watershed Education and Outreach Workshop; Executive Plaza Hotel, Chicago
Wayne County Fishing Derby, Hines Park Waterford Bend Picnic Area
Naturescaping for a Healthy Garden; SOCRRA program; Birmingham
1997 Student Congress; Detroit Science Center
Rouge 2000; UM-Dearborn
Wayne County Parks Movies, Storytellers and other events; various Wayne County Parks
Red Rug Puppet Theatre; Bell Creek Park, Redford
Rouge Rescue; 8 Mile between Inkster & Middlebelt
Marc Thomas and Max the Moose; Hines Park, Warrendale Area
Redford Community Festival; Bell Creek Park
Salem Township Flag Day; Salem Township Hall
Master Storyteller Jack Hickey; Bell Creek Park, Redford
Movies in the Park; Nankin Mills County Park
Star Spangled Southfield Fest; Civic Center, Southfield
Friends of the Rouge Dinner; John Lyskawa VFW Post, Dearborn Heights
Safety Awareness Day, US Army Tank Command - Warren
Polka Fest; Hines Park Warrendale Area - Dearborn Heights
Founders Day Parade, King's Garage on Grand River in Farmington
Chatauqua Express, Nankin Mills
Golfview Subdivision Picnic; Dearborn Heights
Detroit Wholesale Customer Presentation; Southfield Civic Center
Ben's Un-bear-lievable Show; Hines Park Waterford Bend Area, Northville
Middle 1 Subwatershed meeting
Movies in the Park; Elizabeth Park, Trenton
Hope Park Association Event, Brightmoor Neighborhood, Detroit
Maureen Schiffman and Coco; Elizabeth Park, Trenton
Wheelfest; Wayne County
Movies in the Park, Bell Creek Park, Redford
SOCRRA Master Composters; Berkley DPW
River Rouge - Rouge Days; Memorial Park, River Rouge
Rouge Friendly Lawn & Garden Workshop; Livonia Civic Center Library
Plymouth Fall Festival; Main Street
Wayne Fire Department Fund Raiser; Western Wayne Conservation Club
Dearborn Heights Chamber of Commerce; Red Lobster, Dearborn Heights
AAUW Northville-Novi Chapter; 1st Presbyterian Church, Northville
Rouge-Friendly Lawn & Garden Workshop; Canfield Community Center
Redford Township Active Outdoor Living Family Expo; Capital Park, Capital & Hemingway, Redford
Spaghetti Dinner; Msr. Hunt K of C 7080; Garling; Dearborn Heights
Friends of the Rouge Pedalfest; Nankin Mill County Park
Friends of Nankin Mills Wine & Cheese Reception; Nankin Mill County Park
Friends of Tarabusi Creek Clean Up; Livonia
Metro Detroit Science Teachers Conference; Plymouth - Canton High School
Southeast Michigan/Southwest Ontario Regional Environmental; Cobo Center
Dearborn Heights Rotary Club; Mountain Jacks/Warren & Beech Daly, Dearborn Heights
Best Friends of the Rouge; Warren Valley Golf Course
Halloween Festival; Nankin Mill County Park
Waste Reduction '97 - Tools to Improve Efficiency & Productivity; The Plaza Hotel, Southfield
Jason Project; Lamphere High School, Madison Heights
Michigan Township Association Annual Meeting; Renaissance Center, Detroit


Last Updated: 6/21/02

Please address all comments and suggestions about the contents of this Web page to rougeweb@co.wayne.mi.us.

The Rouge River National Wet Weather Demonstration Project is funded, in part, by the United States Environmental Protection Agency (EPA) Grants #XP995743-01, -02, -03, -04, -05, -06, -08 and C-264000-01.