Public Education/Information Plan Guidance
Guidance
for preparing a Public Education Plan
The Public Education Plan is
a required component in an application for coverage under the NPDES
General Wastewater Discharge Permit, Storm Water Discharges from
Separate Storm Water Drainage Systems. The guidance set forth here
reflects recommendations from the Rouge Program Office and municipalities
with substantial public education experience.
The Public Education Plan and
other sections of the General Storm Water Permit Application should
be submitted to the Michigan Department of Environmental Quality
(MDEQ), Surface Water Quality Division, for review and approval.
For further information on MDEQ review schedules, contact the Livonia
District Office, 38980 Seven Mile Rd.., Livonia, MI 48152.
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Purpose of the Public Education
Plan
The Public Education Plan shall promote, publicize, and
facilitate watershed education for the purpose of encouraging
the public to reduce the discharge of pollutants in storm water
to the maximum extent practicable. Pollution prevention shall
be encouraged.
The "Public Education
Plan", as referenced in this guidance, is a set of messages,
communication methods, education activities, and evaluation approaches
designed to educate individuals and organizations contributing
to storm water pollution, as well as individuals and organizations
which can help support the public education process.
The "public" includes
all persons who potentially could affect the quality of storm
water discharges, including, but not limited to, residents, visitors
to the area, businesses, commercial operations, and construction
activities.
The Public Education Plan
should build upon the unique location, characteristics, concerns,
and opportunities within the municipality. At the same time, the
Public Education Plan should recognize the geographic location
of the local jurisdiction within the subwatershed and the potential
for cooperation and collaboration with other municipalities within
the subwatershed.
The Public Education Plan,
in most cases, will be a document that is 3 - 5 pages in length,
written in a concise format. An outline for Public Education Plan
submittal and reporting is attached with this guidance (see Appendix
1 (PDF 46K)).
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Plan Implementation Timetable
The Plan should extend for a three year period, with a detailed
schedule for task implementation covering the first year.
The Public Education Plan
should be considered a dynamic plan which is modified by the local
government as new information becomes available. On an annual
basis, the Public Education Plan should be reviewed and updated.
A complete review of the Public
Education Plan should be completed when the permit expires. (Note:
all general storm water permits will expire on October 1, 2002.)
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Required Elements
The Public Education Plan should be designed to accomplish
the following as appropriate based on the potential impact on
the watershed:
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Encouragement of public reporting
of the presence of illicit discharges or improper disposal
of materials into the applicant's separate storm water drainage;
- Education of the public on the availability,
location and requirements of facilities for disposal or drop-off
of household hazardous wastes, travel trailer sanitary wastes,
chemicals, grass clippings, leaf litter, animal wastes, and
motor vehicle fluids;
- Education of the public regarding acceptable
application and disposal of pesticides and fertilizers;
- Education of the public concerning preferred
cleaning materials and procedures for residential car washing;
- Education of the public concerning the ultimate
discharge point and potential impacts from pollutants from the
separate storm water drainage system serving their place of
residence;
- Education of the public about their responsibility
and stewardship in their watershed, and,
- Education of the public concerning management
of riparian lands to protect water quality.
Some of the elements listed
above may receive major attention, while others may be identified
as less important activities or the responsibility of other agencies
and organizations. All required elements, however, should be considered
in the planning process and referenced in the Public Education
Plan.
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Planning a Successful Public
Education Program
The focus of the local public education program is not
just to distribute a certain number of flyers or refrigerator
magnets. Instead, the focus should be to raise awareness and
change behavior patterns and practices causing storm water pollution.
The particular audiences, messages, and methods for delivering
the messages will vary with each community, and should result
from a planning process carried out in cooperation with individuals
and organizations who are affected by or use the Rouge River.
Factors which contribute to
successful public education programs, as identified by professionals
working in the Rouge River Watershed, include the following:
- Involvement and leadership from elected
officials.
- A community vision for the future which
includes a restored or protected Rouge River;
- Identification of water quality problems
which can be addressed within a 2 - 3 year time period with
measurable results;
- Involvement of citizen volunteers in the
planning and implementation of public education activities;
- Understanding of actions which can help
restore the Rouge River, and knowledge of "how to"
carry out the actions.
- Dedicated staff able to carry out public
education tasks. Support from department heads is essential!
Local governments are encouraged
to think creatively about the public education plan, taking advantages
of opportunities that currently exist and their own ability to
reach citizens and businesses which may contribute to storm water
runoff. A successful public education plan will have defined objectives,
realistic work tasks and timetables, will be relevant to issues
and opportunities in the community, and will assign responsibilities
to organizations and individuals -- sometimes including organizations
outside the local government.
The public education plan
reporting form (Appendix 1) is intended to save local governments
time in plan preparation and to expedite the plan review and approval
process which will be carried out by the Surface Water Quality
Division, Michigan Department of Environmental Quality.
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Setting Objectives for Public
Education
Objectives are specific statements
that summarize what will be accomplished through the public education
plan. Objectives include words that indicate action and a measurable
result, such as "reduce", "increase", "decrease",
"make more accessible", "improve", etc. Other
active verbs used in expressing objectives include "select",
"demonstrate", "identify", "formulate",
"recruit", etc. Objectives should be described in specific,
active, outcome-oriented terms.
Before objectives can be written,
local issues and opportunities for public education need to be
reviewed. Factors that can influence objectives include:
- Condition of the Rouge River within the municipality;
- Community experiences to date with waste
reduction, pollution prevention, and public education;
- Perspectives and information obtained from
stakeholders;
- Preliminary review of storm water pollutants
and sources of greatest concern; and
- Availability of financial, staff and volunteer
resources to implement the Plan.
Objectives link the broad
purpose of the public education program with specific activities
and work tasks. Objectives are usually written after the basic
public information program is outlined.
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Involvement of Stakeholders
in Plan Development
Stakeholders are persons and
organizations who are likely to be affected by Rouge River water
quality and water quality improvements. The identification of
stakeholders is an important step in the development of a Public
Education Plan. In most cases, some stakeholders will be contacted
in the process of preparing the Public Education Plan and will
be asked to provide advice and suggestions for reaching certain
segments of the community.
It is not possible to educate
all segments of the community at the same time. Instead, a strategy
which reflects the resources and needs of the community is important.
The identification of stakeholders is a systematic planning step
which helps a community develop a Public Education Plan which
is responsive to local needs.
Some stakeholders (such as
riparian landowners and persons using the river for recreation
and enjoyment) will benefit from improved water quality. Other
stakeholders (such as organizations or businesses with illegal
discharges) may be financially affected by Rouge River public
education and cleanup requirements. Some stakeholders, such as
developers, county agencies, and municipal agencies, will be able
to help improve water quality through their management practices.
Stakeholders of importance
for most municipalities within the Rouge River watershed include
the following:
- Riparian landowners
- Neighborhood associations with storm water
retention and/or grounds maintenance responsibilities
- Users of parks, riverfront pathways, and river
recreation
- Businesses in the community
- Community-oriented businesses
- Businesses near storm drains or near the
Rouge River
- Businesses which may have improper storm
drain connections
- Lawn and landscape services
- Elected officials; municipal advisory board
members
- Developers and builders
- State, county and municipal road and public
works agencies (with ongoing operations)
- Environmental and conservancy organizations
- Civic organizations which assist local officials
on special projects
- Garden clubs
- Citizen and community leaders, as well as
community volunteers
Some stakeholder organizations,
such as bicycle clubs and other recreation users, may be based
outside of the municipality but still have contributions to make
to the public education planning process.
Stakeholders may participate
in the process of public education plan development in a number
of ways:
- Serve on a public education task force;
- Respond to a questionnaire or telephone interview;
- Provide information about river use, factors
affecting use, and public education channels;
- Review and comment on a proposed public education
plan;
- Attend a forum to discuss public education
needs; and
- Agree to help carry out certain public education
tasks.
A list of persons and organizations
contacted in the process of preparing the Public Education Plan
should be referenced in the Plan.
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Relation to Existing Programs
Local governments are encouraged
to review and use outside resources and organizations that are
carrying out multi-community public education activities.
Examples of existing programs
which may be useful to the applicant include the following:
- Friends of the Rouge projects such as:
- Rouge Rescue; storm drain stenciling; school
river monitoring; adopt-a-stream, etc.
- Outreach and public education activities carried
out by nonprofit organizations, including business organizations,
professional associations, civic organizations, and environmental
organizations;
- Programs carried out by Oakland Co. or Wayne
Co. MSU Extension for the purpose of minimizing the overuse of
quick-release fertilizers and pesticides;
- Master composter and/or master gardener education
outreach to the public;
- SOCRRA Healthy Landscape Education Projects
(Southeastern Oakland County);
- Rouge-Friendly Business Program, Clean Corporate
Citizen Program, and other waste reduction initiatives for businesses
sponsored by federal, state, and local agencies, or professional
associations
The local public education
plan should identify and list programs managed by other organizations
that are considered important to local public education objectives.
The particular public education activities offered to local residents
and/or organizations should be specified. The responsible organization
should be informed by the local government about the connection
with the local public education plan. The use of a "Memorandum
of Understanding" between the local government and the outside
organization helps to avoid confusion.
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Tools and Materials for
Public Education
Most municipalities have access
to the following types of public information and education tools:
- Council meetings - announcements; brief presentations
- Community newsletter
- Utility bills and inserts
- Bulletin boards; kiosks
- Cable television
- Special programs
- Interviews hosted by local officials and
managers
- Character-generated messages
- Speakers for neighborhood organizations and
clubs
- Library displays and special programs
- Weekly and daily newspapers - press releases
and feature articles
- Signs posted on public lands
- Community festivals and fairs
- Classroom doing special projects in science
or social studies
Many existing public information
materials, including materials prepared by the Rouge Program Office
and Friends of the Rouge, are available for use in local public
education programs. Applicants are encouraged to use materials
which fit local conditions, or to request permission to modify
the materials for use within the local jurisdiction.
Samples of public information
materials for the Rouge River Watershed, as well as directions
for obtaining multiple copies of these materials, are included
in the "Public Information and Education Tool Kit for the
Rouge River Watershed." For further information, contact
the Rouge Program Office, Wayne County Department of the Environment,
220 Bagley, Suite 920, Michigan Building, Detroit, MI 48226; Telephone:
1-888.223.2363 .
Materials prepared by other
municipalities, agencies in other states, or business organizations
may also be relevant and useful.
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Coordination with Other
Public Education Programs
Coordination with other existing
public information programs is an essential element in any Public
Education Plan. Examples of programs which are particularly relevant
to Rouge River water quality include the following:
- Friends of the Rouge
- Schools - river monitoring program
- RiverWatch (Adopt-a-Stream)
- Rouge Rescue
- Storm drain stenciling
- Citizen information/education workshops
- Rouge-Friendly Business Program
- Nature centers - local, county, and state
- Local environmental organizations
- Master composter volunteers
- River steward volunteers
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Relationship to Watershed
Management Planning
A public education plan for
storm water management should be connected to watershed management
planning in several ways. First, completed plans provide a source
of information for the public and for persons organizing a public
education program. Second, public education program experiences
can and should directly influence ongoing watershed management
planning.
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Making a Difference with
Public Education: Methods for Evaluating Impacts
The challenge and opportunity
of public education is to identify messages which are important
and effective in changing behavior. To measure effectiveness,
special surveys and/or observations are necessary.
Methods to monitor and evaluate
the results of the public education outreach effort should be
specified in the Public Education Plan. Evaluation methods may
include one or more of the following:
- Meeting and assessment with stakeholders
- Citizen advisory group meetings
- Random sample survey to determine attitudes
and behavior changes
- Response card or other means of monitoring
response
- Observations of citizen behavior - e.g.,
participation in household hazardous waste collection; telephone
requests for information package; or other methods.
Other methods identified by
the applicant may also be used.
Achieving public education
goals is always a challenge. The purpose of the public education
impact evaluation is not to prove success or failure but rather
to provide information for updating or revising the public education
outreach effort.
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Progress Report
A progress report concerning
implementation of public education activities should be included
in the General Storm Water Permit Annual Report submitted to the
Michigan Department of Environmental Quality.
Appendix 1 available
in PDF Format (14 K)
Get Adobe Acrobat Reader to read PDF files
Public Education Program
for Stormwater Management in the
Rouge River Watershed
Prepared by the Rouge Program Office
July 2, 1998
A. Watershed-Wide Strategy for Public Education
and Involvement
1. Introduction
The Rouge River, with 127 miles of river channel,
flows through 48 communities in southeastern Michigan. More than
467 square miles of land area is contained within the Rouge River
Watershed. The Watershed is home to more than 1.5 million people
in Wayne, Oakland, and Washtenaw Counties -- the most urbanized
and densely populated watershed in Michigan.
Combined sewer overflows (CSOs), raw sewage discharges,
leaking septic systems, illegal connections, soil erosion, hazardous
substances, and other pollutants pose challenges for Rouge River
restoration. On the positive side, 50 miles of riverfront parks,
interagency cooperation, and expanding leadership offer hope and
a strong vision for continued Rouge restoration.
The Rouge Rouge River National Wet Weather Demonstration
Project (Rouge Project) is a comprehensive program to restore the
water quality of the Rouge River. This federal/state/local cooperative
watershed management program is supported by multi-year federal
grants with matching funds provided by local communities. The goal
of the project is to restore all tributaries of the Rouge River
to meet public health standards. The comprehensive restoration strategy
is (1) to recognize the connection between the Rouge River and the
social and economic future of the region; (2) to implement a multimedia
approach to pollution control (e.g., addressing air, land and water);
and (3) to maintain a locally-driven program.
Major progress has been made to date in remediating
combined sewer overflows and direct sewage discharges to the Rouge
River. These accomplishments have led to a cleaner river, enhanced
opportunities for recreation, and a heightened level of awareness
and interest in the Rouge River.
As restoration efforts continue, partnerships among
diverse organizations are becoming increasingly important. Partnerships
are essential to effective education and public involvement. Through
the partnerships, the vision of quality recreation opportunities
linked with water quality remediation is becoming a reality. As
stated in the 1994 Rouge River Remedial Plan Update, "The only
way that the Rouge River will have a better future is for all watershed
stakeholders to share in the responsibility of cleaning it up."
Sustained stewardship of the Rouge, carried out on a day-to-day
basis, needs to involve grassroots neighborhood organizations, businesses,
municipalities, schools, citizens and community organizations throughout
the Watershed.
2. Why Public Education and Involvement?
Public education and public involvement are essential,
interrelated components of the Rouge River National Wet Weather
Demonstration Program. Through education outreach to
a wide range of target audiences, efforts are being made to strengthen
the connection of the Rouge River with community life and identity.
Through public involvement, a two-way communication
network is being established to ensure that project activities reflect
local community priorities.
Public education and involvement are interrelated.
Without strong outreach and education of the public, the widespread
participation in river restoration and protection activities will
not occur. The types of restoration and protection actions are widely
varied, including the following:
- Home and landscape practices carried out with
the Rouge River in mind, including: used oil management and recycling;
Rouge-friendly lawn care, cleaning out and/or replacing septic
systems, planning new developments to retain storm water runoff
on-site, and more (see the Rouge Repair Kit for a complete listing
of tips and practices.)
- Small business management of hazardous substances
and wastes so that waste reduction is maximized and pollution
minimized (see reports from the Rouge-friendly business program.)
- Community involvement to make Rouge restoration
a reality (reporting spills and dumping; participating in cleanup
and streambank planting activities, participating in municipal
committees and meetings; taking responsibility for self-education;
voting when choices are set forth.
These specific types of actions will be built upon
the vision that has already been formulated and projected -- a Rouge
River that is an asset to the quality of life of local communities
with a wide range of recreation opportunities available.
3. The Challenge of Storm Water Runoff and River
Restoration
During 1997, five major CSO (combined sewer overflow
basins) were completed and 800 acres of combined sewers were separated.
Monitoring results show that removals of sewage are generally in
excess of 85%. While costly, these engineering improvements can
be effectively designed, financed, constructed and monitored.
Other sources of pollution include illegal connections
to storm drains, septic systems, and storm water runoff. These sources
are difficult to control and require the involvement of many individuals
and agencies to achieve results. Education and public information,
leading to a wide range of small projects and actions, are believed
to be essential for achieving the "next steps" in storm
water quality improvements.
Storm water runoff is a significant source of pollution
because it often carries bacteria, heavy metals, nutrients, oil
and grease, pesticides, and soil particles. Rain and snow melt carry
these pollutants into storm drains and overland into water bodies.
Many of the pollutants carried in storm water runoff require oxygen
to break down, thereby depleting the Rouge River of oxygen needed
by fish and other aquatic species for survival. Habitat protection
and restoration, including wetlands protection and restoration,
log jam removal, streambank planting, and other activities can benefit
storm water quality and help support recreational activities in
all sections of the Rouge River.
Michigan is now administering the nation's first
voluntary storm water general permit. Habitat restoration projects,
including enhancements to the Inkster wetlands, participation in
state wetlands banking, Newburgh Lake and stream restoration, log
jam removal, and other projects are underway or completed.
Storm water quality and habitat restoration improvements
are believed to be some of the most challenging aspects of Rouge
River restoration. Nationally, there are few examples of urban success
stories to draw upon. Because significant portions of the Rouge
River are urbanized and paved, restoration -- rather than prevention
-- is needed. In developing and undeveloped areas of the watershed,
the challenge is to motivate developers and landowners to minimize
soil erosion and storm water runoff, so that development proceeds
with strong water quality safeguards.
The public education challenge for the future will
be to build on past successes and the increasing strength of partnerships
with a wide range of organizations. Continued outreach with watershed-wide
public information messages and activities are vital to the future.
At the same time, the variations among subwatersheds and individual
communities supports the need for community-specific education and
public involvement efforts.
4. Purpose of this Report
This report summarizes the education strategies
and projects that have been implemented by the Rouge Program Office
and its partners over the past two years.
For 1998-1999, new attention is being placed on
the municipal level. Municipalities which have voluntarily indicated
their interest in obtaining a general permit will be preparing their
own public information and education plans, working in cooperation
with citizens and businesses in their communities. This report has
been prepared, in part, to help inform local officials about the
scope of public education and involvement activities on a watershed
and subwatershed level which will help support local municipal efforts.
Because of the broad extent of public education
activities carried out to date, the report also serves the purpose
of giving all partners a chance to reflect on the total education
effort.
B. Historical Evolution of Rouge River Public
Awareness
Until watershed-wide cleanup projects were initiated
by Friends of the Rouge, broad understanding of the Rouge River's
recreational and aesthetic potential was often overlooked. Long-term
residents recall family picnics and canoe trips during the 1930s
and 1940s -- opportunities which were made possible by the 50 miles
of parkland acquired by the City of Detroit and Wayne County in
the 1920 - 1940 period. However, extensive urbanization and development,
combined sewer overflows (considered "state of the art"
technology when they were built in the 1920s and 1930s), raw sewage
discharges, soil erosion, and illegal dumping, among other problems,
created a different image in many areas of the Rouge River watershed.
The Rouge River Remedial Action Plan (RAP), originally
published in 1989, sets forth an ambitious 20-year program of actions
needed to protect public health and to make progress toward full
cleanup of the Rouge River. In 1994, the RAP was updated. The Michigan
Department of Natural Resources (now the Michigan Department of
Environmental Quality) organized the Rouge RAP Advisory Council
(RRAC) to represent all parties with an interest in the cleanup
of the Rouge River. RRAC has formed subcommittees to deal with specific
issues and has provided advice related to the RAP update and implementation.
Turning around the negative image and addressing
very serious water quality problems has represented a major challenge
for public information and education over the past decade. Beginning
in the mid 1980's, Friends of the Rouge, as a nonprofit citizen
organization, has carried out two essential projects: (1) the annual
Rouge Rescue, with more than 20 cleanup sites; and (2) the Rouge
Education Project involving student monitoring of the river water
quality. These projects have been systematically sustained for nearly
15 years, creating a base of awareness and grassroots support for
additional water quality improvements. Of particular note is the
success of the school river monitoring program, developed by Dr.
William Stapp from the University of Michigan, in connecting high
school students from throughout the watershed. The project has led
to Project GREEN, an interactive water quality project now found
in 136 countries throughout the world.
Despite these program successes, the challenge
of educating and motivating the public to participate directly in
Rouge River watershed improvement remains. The first phase of the
Rouge River National Wet Weather Demonstration Project has emphasized
the following educational messages:
1. Use your head ... you live in a watershed.
A watershed is all the land area that drains to a river system.
What happens to, or on the land determines the quality of the
water.
2. When it comes to pollution, every home
is waterfront property. Impervious surfaces divert storm water
runoff to storm sewers and drains which eventually connect with
the Rouge River.
3. Everyone is part of the problem ... and
needs to be part of the solution. Our actions in our own yards,
homes and businesses affect the Rouge River. Simple changes in
everyday practices can make a difference.
During 1996 - 1998, Rouge education outreach has
been directed at the following audiences:
1. Watershed-wide outreach to the general public
2. Focused outreach in three pilot subwatersheds
3. Rouge Friendly Neighborhood Program - Grassroots
outreach in selected pilot neighborhoods
4. Rouge Friendly Business Program
5. Student participation through classroom activities
6. Outreach to municipalities
7. Special projects directed to special audiences,
such as home gardeners, recreation enthusiasts,
municipal grounds maintenance staff, and others.
Examples of the education outreach strategies used
to reach out to these audiences are outlined below. The results
of the outreach and continuing education challenges are also noted.
C. Watershed-Wide Outreach to the General Public
- Activity Description
1. Portable Display with Handout
Materials:
Watershed Awareness/Our Actions Affect the Rouge
The portable display titled "Our Actions Affect
the Rouge", featuring a map of the Rouge River Watershed with
community boundaries, has been used at a wide range of community
events throughout the watershed to raise awareness of the general
public. The colorful portable display is set out with brochures,
maps, magnets, and other materials selected with the community and
audience in mind.
The booth has been systematically placed in visible
locations throughout the watershed. Through the Speaker's Bureau
maintained by the Rouge Program Office, sections of the booth and
brochures are presented to civic groups on a request basis. In the
12 months from January - December 1997, the display booth was set
out at over 40 community events, ranging from the Detroit Yard and
Garden Fair to the Michigan Petroleum Association conference and
the Southfield Fishing Derby (see Attachment #1 for list of display
locations). At almost all of these events, a staff person or volunteer
has been available to greet the public and help them find their
"watershed home."
Through the 1997 program outreach, an estimated
25,000 people of all ages have learned about their watershed homes
through some interaction with the display and/or kiosk, and an additional
30,000 people have made a connection with the Rouge River by briefly
observing the booth display.
Spin-offs from the booth outreach have been numerous:
- Staff and volunteers have gained experience
in communicating with a wide range of citizens about citizen responsibility
for Rouge River water quality;
- Networking and communication with other citizen-based
organizations has been strengthened;
- Media 1 and MTV became aware of the Rouge Project
-- leading to a substantial commitment to help promote Rouge Rescue
in 1998;
- Teachers have seen the display and have incorporated
additional water quality materials into their lesson plans;
- Some municipalities have organized their own
displays, using Rouge Program Office materials;
- Redford Township, Livonia, and other municipalities
have used the display and brochures for their own civic events.
The challenge for the future will be to engage
volunteers (especially Rouge River Stewards) in the process of community
outreach with the booth materials, especially for the purpose of
helping citizens understand what they can do in their own home and
landscape for water quality protection.
2. Brochures and Printed Materials
A series of illustrated brochures has been prepared
and distributed. Brochures have been prepared to convey specific
education messages and uses, such as "storm drains are not
garbage cans", and a notification to residents that storm drain
stenciling has been completed (in the form of a "fish"
door hanger). Printed materials have been distributed with the portable
display, provided to local governments, and incorporated into packages
for local officials and staff.
Selected examples of brochures and printed materials
distributed to sustain awareness and citizen action include the
following:
- Brochure: Storm Drains Aren't Garbage Cans
- Brochure: What Does Southeast Michigan Have
... That No One Else in the Country Has?
- Workbook: Student Activity Book
- Flyers for homeowners and businesses: Our Actions...
- Brochure: Do Your Downspouts Lead to the Rouge?
- Brochure: Healthy Garden Principles and Practices
- Poster and map: Use Your Head...You Live in
a Watershed
- Wildlife poster
- Placemat: Rouge River Watershed
- DemoInfo fact sheets and bulletins: Topics include
-- household hazardous waste, septic systems, combined sewer overflows,
storm water management BMPs, and others.
A video focusing on Southeast Michigan Headwaters
has been widely shown and received a national award.
For a complete list, a matrix has been included
as an attachment to this report. The matrix lists all basic public
information brochures and indicating their potential use by municipalities
in meeting education requirements under the voluntary general permit.
Work is now in progress to make all Rouge documents
available digitally for use by local communities. In some cases,
brochures and printed materials can be revised by adding the logo
of the municipality while keeping the credit box intact. Through
this approach to information and materials sharing, duplicative
efforts will be avoided.
3. Rouge Kiosk
A Rouge River Watershed computer kiosk has been
prepared to provide an interactive and self-directed format for
Rouge River education.
The kiosk information has been targeted to two
audiences: (1) the general public; and (2) students. It is expected
that much of the information will also be useful to local officials,
planners, environmental groups and businesses throughout the watershed.
The kiosk is being delivered to nature centers, schools, education
centers, and libraries throughout the Watershed on a rotating basis.
Evaluation is essential to the success of the kiosk.
It is equipped with a tracking system that allows program managers
to document the portions of the kiosk that receive the most "hits".
If the central screens are not frequently viewed, the information
will be altered to improve the amount of viewing from the target
audiences.
4. Rouge Project Web Site
The purpose of the Rouge Project Web Site is to
provide an up-to-date information source concerning Rouge River
revitalization and the role of various stakeholders in the restoration
process.
Rouge Web Site audiences include: citizens, teachers,
students, technical community, business and environmental groups.
The web site is organized so that each stakeholder can easily find
topics of interest and quickly understand, at a minimum, the overview
section of each topic.
The Web Site will be updated and actively marketed
to the target audiences during 1998. On-line mechanisms for marketing
include: reciprocal links, Michigan Electronic Library, and various
search engines. Off-line marketing efforts will include press releases,
direct mail and meeting handouts.
A thorough evaluation of the Web Site has been
planned. The number and quality of hits to the page will be recorded.
Comments to the web master will be invited at the bottom of each
page on the site. Improvements and changes will be made, reflecting
comments and insights and project team members. The Web Site represents
a major public education tool for 1998 and beyond.
5. Rouge Repair Kit
What steps can citizens take to protect the Rouge
River? The answers are in the Rouge Repair Kit, a 20-page
illustrated booklet published by the Rouge Program Office in the
fall of 1997.
The Rouge Repair Kit was designed with a "self-audit"
report card and refrigerator magnet. Citizens receiving the Rouge
Repair Kit were asked to complete a self-assessment and identify
the actions which are of most importance to them. Initial distribution
on a pilot project basis was completed in fall 1997 in Southeastern
Oakland County. This initial distribution showed that many citizens
with an interest in the environment are not clear on all of the
steps they can or should take for water quality protection. The
Rouge Repair Kit helps citizens understand home and landscape activities
which can make a difference. Plans for additional distribution in
1998, as well as initial evaluation and updates, are now being made.
6. Friends of the Rouge "Hands On"
Participation Programs
(selected examples)
Friends of the Rouge, as an independent 501(c)(3)
nonprofit organization, has steadily expanded and strengthened the
Board of Directors, membership base, and programs available to interested
citizens. Although working out of a small office, activities sponsored
by Friends of the Rouge reach thousands of citizens who want to
participate directly in river restoration and protection activities.
Recognizing the importance of an independent citizen
organization, programs of Friends of the Rouge have been strategically
supported by Wayne County and the Rouge Program Office.
Examples of particularly important activities include
the following:
- Rouge Education Project: The school-based water
quality monitoring project allows schools to use the Rouge as
a living laboratory. Students learn chemical, biological and physical
assessment methods. Over 90 schools have participated in recent
years.
- Rouge Rescue: Held on the first Saturday in
June of every year, Rouge Rescue is the centerpiece event for
Friends of the Rouge. In 1997, 2000 citizens joined in the activities
at 25 cleanup sites. Media coverage of the annual watershed-wide
cleanup has been substantial. In 1998, the cleanup will be featured
on MTV, potentially reaching millions of young viewers.
- Pedalfest: Held in September every year, the
Pedalfest bicycle tour through the Wayne County Parks System provides
a focus on the recreational potential of the Rouge River. (Note:
Canoeing and paddleboats at Nankin Mill County Park, sponsored
by Wayne County Parks Department, have also had an impact.)
- Workshop on Planting for Streambank Stabilization:
In cooperation with the Wayne County Soil Conservation District
and the USDA Natural Resources Conservation Service, a participatory
workshop on stream stabilization techniques was conducted (Rouge
Park, Detroit).
- Rouge RiverWatch, Stream Monitoring, and Storm
Drain Stenciling: Friends of the Rouge coordinates a network of
citizens who keep watch on the section of the Rouge River located
"close to home." Volunteers adopt" sections of
their local stream, monitor the stream for pollution, and report
problems to Friends of the Rouge and appropriate government offices.
Most importantly, participants help to identify opportunities
for streambank restoration and improvement. When scouts, volunteer
clubs, businesses, and school groups call with an offer to volunteer,
Friends of the Rouge links them with "on-the-ground"
projects that need to be carried out. Of particular note is the
interest of Ford Motor Company employees in hands-on community
projects related to restoration of the Rouge River.
- Amphibian Survey: In 1998, Friends of the Rouge
initiated a frog and toad survey in the Middle 1 subwatershed.
Over 100 citizens (twice the anticipated number) responded to
the publicity outreach and attended training workshops. The survey
effort is now underway, with results expected in fall 1998. The
strong positive response from the public is viewed as a reflection
of the growing recognition that the habitat of the Rouge River
is important for the future of watershed communities. Newspaper
publicity surrounding the survey has also helped raise watershed
awareness.
- Rouge River Stewards: In March 1998, the first
River Stewards "class" was convened at Henry Ford Community
College in Dearborn Heights. A group of about 24 citizens are
volunteering their time to earn their "River Stewards"
name badges. Modeled after master composter programs now operating
in several areas of the Watershed, River Stewards invites citizens
with a high level of commitment and knowledge to participate in
self-initiated community education projects. River Stewards participate
in training workshops, complete take home assignments and readings,
and complete a community action plan for Rouge River education.
Through volunteer initiatives, they put their commitment and knowledge
to action and then share the results. As the corps of trained
River Stewards expands, it is hoped that River Steward volunteers
will be an education resource for municipalities and civic associations.
It is also hoped that River Stewards volunteers, in cooperation
with Friends of the Rouge board members, will help keep government
officials at all levels informed about river protection issues
and opportunities.
The impact of Friends of the Rouge activities has
always depended on the involvement and support of citizens and municipal
officials. In an effort to assist municipalities in developing and
implementing their own public education plans, Friends of the Rouge
has offered to conduct workshops, adopt-a-stream training, volunteer
monitoring of streams and storm sewer outlets, storm drain stenciling
and other activities for a reasonable cost.
D. Focused Outreach in Three Pilot Subwatersheds
Three subwatersheds were selected for pilot project
education and planning efforts. It is expected that the direct experience
of the three pilot subwatersheds will contribute important lessons
to other subwatershed planning initiatives which have just begun.
The three pilot subwatersheds include:
Upper 2 Subwatershed - Bell Branch and Tarabusi
Creek Subwatershed
Portions of Livonia, Farmington Hills, Farmington, Novi,
Redford Twp; Northville Twp.
Middle 1 Subwatershed - headwaters of the Middle
Rouge River
Novi, Northville, Northville Township; Salem Township, Plymouth
Township; Novi Township
Middle 3 Subwatershed -
Canton Township, Westland, Garden City, Dearborn Heights
The pilot subwatersheds were selected because
of the potential for effective local government involvement, planning
progress, and results. The land and water characteristics of these
subwatersheds are varied, providing many opportunities to learn
and transfer experiences to other subwatersheds.
The following activities have focused on these
three subwatersheds:
- Distribution of River River Watershed placements:
Nearly 100,000 placemats have been set out in over 20 restaurants
in the three pilot subwatersheds.
- The "Our Actions" display has been
used extensively at community events in these watersheds.
- Outreach to schools through posters and activity
books. During 1997, 1400 copies of the Rouge wildlife poster and
6000 activity books were distributed.
- Storm drain stenciling has been promoted and
carried out in cooperation with civic organizations.
Special habitat, public information and recreation
projects have been initiated, including the Salem/South Lyon Schools
Outdoor Laboratory and interpretive trail, public information
outreach in Canton Township, cleanup and deepening of Newburgh Lake
(Livonia), and communication and support for a groups such as the
Holliday Nature Preserve, and other projects.
Many of these subwatershed activities have led
to the publication of education materials that can be directly used
by municipalities.
Subwatershed planning for storm water improvements
now underway. In some subwatersheds, targeted education outreach,
cooperatively sponsored by the participating municipalities, has
also been organized.
E. Rouge Friendly Neighborhood Program -
Grassroots Outreach in Pilot Residential Neighborhoods
The Rouge Friendly Neighborhood Program recognizes
the strategic importance of raising awareness and taking steps for
water quality protection on a block-by-block (or tributary-by-tributary)
basis. The project is intended to foster and support citizen leadership
by providing special workshops, public information materials, and
technical support for selected neighborhood groups.
During 1997 - 1998, the following three neighborhoods
have received targeted attention:
- Brightmoor Neighborhood, Detroit
- Golfview Manor Subdivision, Dearborn Heights
- West Bloomfield Place, West Bloomfield Township
The issues and concerns of these three neighborhoods
are widely varied and program impacts have not been fully evaluated.
It is not clear whether the grassroots neighborhood model is effective
unless there is a Rouge River improvement project in the immediate
vicinity of the neighborhood.
Of note, however, is the apparent success of the
Brightmoor neighborhood outreach. Brightmoor citizens are working
to improve their neighborhood on all levels, and the outside support
from the Rouge Program Office has helped them sustain their efforts
to fight blight and maintain a quality neighborhood environment
for their children.
As part of the Rouge Friendly Neighborhood Program,
support has also been given to river-based action groups such as
the Friends of the Tarabusi Creek. A review of program options for
grassroots neighborhood outreach, to be carried out in cooperation
with Friends of the Rouge, is now underway.
F. Rouge Friendly Business Program
The Rouge Friendly Business Program focuses on
voluntary pollution prevention steps. Technical assistance and information
is provided to businesses to help prevent pollution. Although any
business located within the Rouge River Watershed is eligible for
the program designation, businesses in the pilot subwatersheds are
receiving priority attention.
Business categories that are targeted for attention
include:
- Vehicle service businesses
- Food services/restaurants
- Earth-disturbing construction
- Metal machining
- Remodeling and repair contractors
- General business
As an initial step in business involvement, the
Rouge Project Office convened a Vehicle Service Industries Roundtable.
Roundtable members provided advice to program staff and became advocates
for the program. The endorsement of the Rouge Friendly Business
Program by the Roundtable members led to the involvement of individual
businesses which otherwise would not have been interested. As of
spring 1998, 31% of the businesses contacted are willing to participate.
Outreach has focused on: (1) an industrial park
in the City of Livonia; (2) Fenkell Avenue between Telegraph Road
and Evergreen Road in the Brightmoor neighborhood, and (3) contacts
through homeowner/neighborhood associations.
Through mailed information and personal contacts,
businesses are invited to complete an assessment form and action
plan pertaining to their business. A site visit by the Rouge Program
Office may then be requested. Businesses pledge to implement their
own plan, leading towards improved practices which prevent pollution.
To date, 20 businesses have completed all steps in the program and
have received the Rouge Friendly Business designation. These businesses
were recognized at the October 1997 Recognition and Appreciation
breakfast.
To assist vehicle maintenance facilities, the "Environmental
Guidebook for the Michigan Vehicle Service Industry" was prepared
by the Environmental Assistance Division, Michigan Department of
Environmental Quality, in cooperation with the Wayne County Department
of the Environment. Several business roundtables have been organized
to provide advice to Rouge Program Office staff.
The participating businesses are willing to be
part of a positive, non-regulatory education effort. They tend to
be businesses with a strong sense of community identity and a long-term
stake in Rouge River improvements.
Program evaluation is now underway. Consideration
is given to the following recommendations:
- Continue to work with business associations
and business leaders as representatives;
- Simplify and focus the message, both for homeowners
and businesses;
- Work to establish trust and understanding. Consider
who (and what organizations) are participating in the communication;
- Convey messages through a multimedia approach
and promote the program.
Linking business, neighborhood and municipal programs
together is a major opportunity for the future. Integration of progress
creates a synergy that increases their effectiveness.
G. School-Based Education Outreach
Helping students to connect with Rouge River water
quality is both a short-term and long-term strategy. On one hand,
students can make meaningful observations and statements about the
Rouge which can influence adults. At the same time, youth involvement
helps to support an informed citizenry, since some of the students
involved will be living and working in the Rouge River watershed.
1. Friends of the Rouge - Rouge Education Project
(Web site: http://www.motor-city.com/rouge.)
Nearly 100 schools and over 135 classrooms participated
in the Rouge Education Project in 1998. Twenty of the schools joined
the project in 1997-98, reflecting the continued efforts to expand
the impact of the program. For 1998, some additional schools are
participating. Through the Project, elementary, middle and high
school classes, across disciplines, take samples of Rouge River
water and perform chemical, biological and physical analyses. Students
compare their data with water quality samples collected by other
schools. Students meet together in the annual Student Congress.
In 1997, a web site was created and participating
schools are able to share Rouge water quality data via the Internet.
Students communicate with each other on the Rouge Education Project
list serve. Links between the Rouge Project and the Education Project
have been made.
2. Public Information Materials for Classrooms
A major effort has been made to provide teachers
with "fun and educational" materials, including the wildlife
poster and the student activity book. In 1997, a brochure announcing
the materials was sent to every school in the watershed. Packages
of materials were then sent to all teachers requesting packages.
An estimated 200 classes have responded over the past two years.
3. Rouge River Water Festival '98
In April 1998, the Wayne County Rouge Program Office,
in cooperation with over 25 other organizations, organized and facilitated
a watershed-wide water festival in Dearborn. Over 1200 elementary
school classes participated and enjoyed the interactive displays
and activities in and near the Rouge River. It is hoped that this
successful event can be repeated in 1999 at a South Oakland location
(such as Farmington Hills).
H. Outreach to Municipalities
Local governments, including staff and elected
officials, have been an important audience for Rouge Program Office
outreach. The municipal outreach is based upon the appreciation
of the home rule legal authority of townships, villages and cities,
as well as the ability of local governments to educate citizens.
To date, Rouge Program Office staff have worked
to educate local officials about the need for actions which extends
beyond the combined sewer overflow facilities. A second important
message to municipal staff has been the importance of local leadership
for community-based initiatives and action. In effect, the Rouge
Program Office has been facilitating a transition into a partnership
with municipalities whereby municipalities embrace Rouge River restoration
as part of their day-to-day work activities.
Efforts to build partnerships with municipalities
have been proceeding throughout the Rouge Project. Workshops and
seminars, as well as project reports, have been completed. Public
information brochures and maps, as well as panels from the Rouge
display have been made available on request. Of particular note
are the brochures, such as the down spout brochure, that can be
directly incorporated into local government education initiatives.
Municipalities are invited to use brochures by putting their own
logo on the brochure, or simply distribute the watershed-wide materials.
I. Special Audiences and Demonstration Projects
Selected examples of special target audiences and
demonstration projects include the following:
- Canton Township Homeowner and Business Fact
Sheets (1998): Topics include: detention basin maintenance, maintaining
vehicles and equipment, oil/water separators, and other topics.
Project included outreach to students and homeowner associations.
- Abatement of agricultural runoff: Soil testing,
development of conservation plans, and other steps directed toward
farmers.
- Interactive display at Nankin Mill Interpretive
Center (Wayne County Parks Division).
- Healthy garden tours in Rouge River Watershed
communities (1996 - held in Birmingham/Southfield, Livonia, Dearborn,
North Rosedale Park, SW Detroit) -- coordinated by SOCRRA with
volunteer involvement. Forty gardens were on the tours and over
100 volunteer Master Composters and Master Gardeners assisted.
- SOCRRA demonstration lawn project: Following
a series of public lawn clinics, 40 households in Southeastern
and South Oakland County communities volunteered their lawns to
demonstrate the usefulness of environmentally-sound lawn care
practices. This project was coordinated by SOCRRA (Southeastern
Oakland County Resource Recovery Authority), working in cooperation
with Oakland County MSU Extension, Wayne County MSU Extension,
the Metropolitan Detroit Landscape Association, and RRRASOC (Resource
Recovery and Recycling Authority of South Oakland County).
- Training workshops for municipal DPW personnel:
In 1997 and 1998, SOCRRA, Wayne/Oakland MSU Extension, and the
Metropolitan Detroit Landscape Association worked together to
present 1/2 day workshops for municipal personnel. About 40 people
attended each workshop (Lathrup Village and Livonia locations).
- Public Recreation Area Guide: A watershed-wide
colored map and index to public recreation areas and activities
was published in the spring of 1998 for distribution to municipalities
and nature center for a small cost. The Guide invites the public
to use Rouge River parks, playgrounds, recreation areas, and nature
preserves.
Public education and involvement activities on
a watershed basis are directed to behavior changes for water quality
improvement. In addition, activities are linked to restoration planning
which is proceeding at the subwatershed level and the watershed
level.
For 1998-1998, a focus for the watershed-wide planning
is the RRAC - The Rouge River Advisory Committee. The Committee
is administratively connected to the Michigan Department of Environmental
Quality but functions as an independent board because of the local
and county-level participation. During 1998-1999, the RRAC will
be gathering information to update the RAP -- the Rouge River Remedial
Action Plan. The RAP update, in turn, will affect the public education
projects ongoing.
J. Rouge 2000 -- A Coordinated Campaign for
Continued Restoration
Although a second opinion and attitude survey has
not been completed, citizen volunteers increasingly report a higher
level of awareness about the Rouge River and the watershed boundaries.
Citizen connections to the Rouge have been heightened in communities
where public improvements have necessitated fees and public expenditures.
The major sewer projects have been front-page headlines in local
newspapers -- and have been the focus of numerous local government
meetings.
It is now possible to plan and implement a coordinated
campaign to carry Rouge River improvements to a higher level. Experience
from public information campaigns related to voter participation
lend some useful tips (based upon list in National Voter, "Getting
Organized - Make a Difference Now", by Cheryl Graeve and Kirsten
Nokes):
1. Begin with the vision. Vision unites and motivates
people and organizations.
2. Set measurable interim goals. Define the actions
that citizens, businesses, and organization are being asked to
follow.
3. Establish and strengthen partnerships with
diverse organizations. Give the partners the materials that they
need to participate in the outreach campaign.
4. Listen carefully to all partners, including
community residents. Subwatershed planning, focus groups with
citizens, and roundtable discussions with a wide range of stakeholders
will need to be part of the continuing process of planning public
education and involvement activities.
5. Be creative in communicating the message.
A clear, straightforward message is important, but it can be communicated
in fun and different ways.
6. Repeat contacts with all stakeholders. Often,
citizens need to hear the message several times before they follow
the recommended actions.
7. Continue outreach efforts to new audiences
and communities, building on existing support.
These tips reflect basic strategies for public
education campaigns, reform, and community organizing. Coalitions
and partnerships with a wide range of organizations that share in
the mission will inevitably result in the necessary changes.
More than a media campaign is needed. Instead,
the continued effort of the Rouge Program to connect with people,
municipalities, and a wide range of organizations will be essential
for achieving the vision of the restored Rouge River. Deliberate
efforts to build partnerships with a wide range of organizations,
combined with a grass roots outreach to build public involvement,
are central to the Rouge River Watershed public education program.
Attachment #1
ROUGE PROJECT PRESENTATIONS and
DISPLAY BOOTH OUTREACH
Outreach Locations - Selected Examples
- 1997
Detroit Oilmen's Club; Kingsley Inn, Birmingham
Redford Lions Club; Mama Mia Restaurant, Redford
Business Expo; Burton Manor, Livonia
Tracy Cyr's Class; Oakland Community College, Orchard Ridge Campus
(3 presentations)
Michigan Science Teachers Conference; Westin Hotel, Detroit
International Home, Flower & Furniture Show; Cobo Conference
Center
Marshmallow Drop; Nankin Mills Elizabeth Park
Mi. Petroleum Assoc. & Mi. Assoc of Convenience Stores; Amway
Grand Plaza, Grand Rapids
RRRASOC Master Composters; Novi
"Spring into Spring" Healthy Landscape Workshop; North
Rosedale Park, Detroit
Detroit Yard & Garden Fair; State Fair Grounds
Water Quality Monitoring Workshop & Equipment Pick; Country
Day Elementary School, Southfield
American Business Women's Association; Doubletree Hotel, Novi
Earth Day, Cranbrook Institute, Bloomfield Hills
Earth Fest, William Costick Center, Farmington Hills
Arbor Day, Eliza Howell Park
Farmington Hills Fish Derby, Shiawassee Park
Downriver Earthwise Expo, Downriver Recycling Center
Southfield Fish Derby, Habitat Restoration Area
Awesome Day, Eddie Edgard Arena, Livonia
Wayne County Master Composters; Redford
Redford Rotary Club, Mama Mia's, Livonia
Watershed Education and Outreach Workshop; Executive Plaza Hotel,
Chicago
Wayne County Fishing Derby, Hines Park Waterford Bend Picnic Area
Naturescaping for a Healthy Garden; SOCRRA program; Birmingham
1997 Student Congress; Detroit Science Center
Rouge 2000; UM-Dearborn
Wayne County Parks Movies, Storytellers and other events; various
Wayne County Parks
Red Rug Puppet Theatre; Bell Creek Park, Redford
Rouge Rescue; 8 Mile between Inkster & Middlebelt
Marc Thomas and Max the Moose; Hines Park, Warrendale Area
Redford Community Festival; Bell Creek Park
Salem Township Flag Day; Salem Township Hall
Master Storyteller Jack Hickey; Bell Creek Park, Redford
Movies in the Park; Nankin Mills County Park
Star Spangled Southfield Fest; Civic Center, Southfield
Friends of the Rouge Dinner; John Lyskawa VFW Post, Dearborn Heights
Safety Awareness Day, US Army Tank Command - Warren
Polka Fest; Hines Park Warrendale Area - Dearborn Heights
Founders Day Parade, King's Garage on Grand River in Farmington
Chatauqua Express, Nankin Mills
Golfview Subdivision Picnic; Dearborn Heights
Detroit Wholesale Customer Presentation; Southfield Civic Center
Ben's Un-bear-lievable Show; Hines Park Waterford Bend Area, Northville
Middle 1 Subwatershed meeting
Movies in the Park; Elizabeth Park, Trenton
Hope Park Association Event, Brightmoor Neighborhood, Detroit
Maureen Schiffman and Coco; Elizabeth Park, Trenton
Wheelfest; Wayne County
Movies in the Park, Bell Creek Park, Redford
SOCRRA Master Composters; Berkley DPW
River Rouge - Rouge Days; Memorial Park, River Rouge
Rouge Friendly Lawn & Garden Workshop; Livonia Civic Center
Library
Plymouth Fall Festival; Main Street
Wayne Fire Department Fund Raiser; Western Wayne Conservation Club
Dearborn Heights Chamber of Commerce; Red Lobster, Dearborn Heights
AAUW Northville-Novi Chapter; 1st Presbyterian Church, Northville
Rouge-Friendly Lawn & Garden Workshop; Canfield Community Center
Redford Township Active Outdoor Living Family Expo; Capital Park,
Capital & Hemingway, Redford
Spaghetti Dinner; Msr. Hunt K of C 7080; Garling; Dearborn Heights
Friends of the Rouge Pedalfest; Nankin Mill County Park
Friends of Nankin Mills Wine & Cheese Reception; Nankin Mill
County Park
Friends of Tarabusi Creek Clean Up; Livonia
Metro Detroit Science Teachers Conference; Plymouth - Canton High
School
Southeast Michigan/Southwest Ontario Regional Environmental; Cobo
Center
Dearborn Heights Rotary Club; Mountain Jacks/Warren & Beech
Daly, Dearborn Heights
Best Friends of the Rouge; Warren Valley Golf Course
Halloween Festival; Nankin Mill County Park
Waste Reduction '97 - Tools to Improve Efficiency & Productivity;
The Plaza Hotel, Southfield
Jason Project; Lamphere High School, Madison Heights
Michigan Township Association Annual Meeting; Renaissance Center,
Detroit
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